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== Whirlwind Commerce Engine ==
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== Welcome ==
{{Page Template Managers Shortcuts}}
+
  
Welcome to the Whirlwind eCommerce Engine Wiki.
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* [[The Administration Console:First Look]] - Get an overview of what you can do with your Whirlwind Web Site
 +
* Give us feedback via [[Wiki Suggestions]] and [[Upgrade Requests / Bugs]]
  
* [[Installation]]
+
==Content Managers==
* [[Initial Setup]]
+
* [[Pages]]: Create pages for products, categories, information or anything. Manage the content of ALL pages including the checkout process, account management and more. Have pages double as RSS feeds so you can manage content in one place that is displayed as a web page to web site visitors and as an RSS feed to feed subscribers.
<!--* [[Tour]]-->
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* [[Image Library]]: Manage all your site images via a simple, photo album style interface. Easily place images into content, upload new images or even crop/resize images through the interface.
* [[Getting Started]]
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* [[File Library]]: Manage all your downloadable files via a simple, file manager style interface. Easily link pdfs, spreadsheets, documents, zip files to you page content.
* [[Configuration]]
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* [[Menus]]: Control all the menu bar links in your site's C-nav (top tabs, left categories, bottom links, etc) via one centralized location.
* [[Management]]
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* [[Custom Search Groups]]: Manage Keyword drop downs that jump to specific page(s)
** [[Pages]]: Page Content Management
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* [[Banners]]: Create and manage banner ads, campaigns and zones for campaign/banner placement.
** [[Images]]: Image and File Management Library
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** [[Libraries]]: Reusable, Selectable Content and Image Lists
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** [[URL Map]]: Keeping old links intact and Alias URLs
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==Marketing==
** [[Menus]]: Persistent menu bar links
+
* [[URL Map]]: Create custom, easy-to-remember alias URLs (links) for promotional materials.
** [[Landing Pages]]: Specialized home pages targeted to specific users
+
* [[Landing Pages]]: Provide users with targeted content.
** [[Form Submissions]]: Lookup any, all custom forms submissions
+
* [[Pages:Custom Forms]]: Create custom forms that collect any information you wish. Use custom forms to provide a means for newsletter registration, catalog ordering, contact, help requests, or anything else you can think of. View and manage all submissions made through these forms in one centralized location.
** [[Documents]]: Secure files for specific user access
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* [[Campaigns]]: Create, manage and track email campaigns.
** [[Pending Approval]]: View, edit and post page content changing pending approval
+
* [[Banners]]: Create and manage banner ads, campaigns and zones for campaign/banner placement.
** [[Custom Search Groups]]: Manage Keyword drop downs that jump to specific page(s)
+
* [[Discounts]]: Manage coupons and automatic promotional discounts.
** [[Users]]: Lookup, add and edit users and user group membership.
+
 
** [[Sessions]]: View who is logging into the website and when
+
==Moderators==
** [[Groups]]: Create user groups that can be used to manage administration or content access
+
* [[Users]] : Control user rights, permissions and access
** [[Forums]]: Approve pending forum/comment posts. Lookup, edit, delete all forum/comment posts.
+
* [[Form Submissions]]: Lookup and edit any, all form submitted information.
** [[Campaigns]]: Create, manage and track email campaigns.
+
* [[Sessions]]: View who is logging into the website and when
** [[Campaign Subscribers]]: Lookup, edit campaign subscribers.
+
* [[Forums]]: Approve pending forum/comment posts. Lookup, edit, delete all forum/comment posts.
** [[Banners]]: Create and manage banner ads, campaigns and zones for campaign/banner placement.
+
* [[Campaign Subscribers]]: Lookup, edit campaign subscribers.
** [[Products]]: Add, edit delete products. Link products to pages.
+
* [[IP Blocks]]: Restrict visitors from accessing and using site tools (forms, comments, ordering, etc). View list of those blocked and add/remove blocks.
** [[Product Price Matrices]]: Manage price matrices (volume discounting) that are available to all products.
+
 
** [[Product Option Groups]]: Manage groups of selectable options that are available to all products.
+
==Web Masters / Site Administrators==
** [[Shipping]]: Control shipping options available and pricing
+
* [[Settings]] : Turn on, off and configure the features and functions that will be available on your web site.
** [[Tax Management]]: Set tax rules for purchases
+
* [[Groups]]: Create user groups that can be used to manage administration or content access
** [[Discounts]]: Manage coupons and automatic promotional discounts
+
* [[Users]]: Manage system user information - control user access, privileges and rights.
** [[Orders]]: Lookup and edit orders (both completed, and shopping carts in progress)
+
* [[Pages]]: Look up and manage content for any page on the web site.
** [[Cart Report]]: See return on investment for advertisements, campaigns. Find bottlenecks in the purchase process.
+
* [[URL Map]]: Transitioning from an existing website? Keeping old links intact so you don't lose search engine rankings. Create custom, SEO-friendly URLs to ANY page on your web site that appeal to search engines and are easy to remember for site visitors.
** [[Page Templates]]: Create page templates that govern how pages are managed and viewed
+
* [[Client New Site Testing Protocol]]: A checklist to help new site owners pinpoint changes they want on their web site before launch.
** [[Settings]]: Setup the site, activate site functions, manage site wide attributes
+
 
** [[IP Blocks]]: View list of computers blocked from form submissions. Add/remove blocks.
+
==Store Managers==
 +
* [[Pages]]: Manage categories, product lines, product pages, checkout process pages - or any other page content on the site.
 +
* [[Products]]: Add, edit delete products. Control product behavior and pricing. Link products to pages.
 +
* [[Product Price Matrices]]: Manage product price matrices (volume discounting).
 +
* [[Product Option Groups]]: Manage product groups of selectable options. Color, size, or any other option you want to make available on certain products.
 +
* [[Shipping]]: Control shipping methods and pricing
 +
* [[Tax Management]]: Set tax rules for purchases
 +
* [[Discounts]]: Manage coupons and automatic promotional discounts
 +
* [[Gift Cards]]: Add, edit and add transactions to gift cards.
 +
* [[Orders]]: Lookup and edit orders (both completed, and shopping carts in progress)
 +
* [[Cart Report]]: See return on investment for advertisements, campaigns. Find bottlenecks in the purchase process.
 +
 
 +
==Integrators==
 +
* [[Attn: Template Integrators]]: New to template integration? Here is some protocol to follow to make your job easier and keep your clients satisfied.
 +
* [[Installation]]: Software setup and configuration to prepare a server to use the Whirlwind eCommerce Engine.
 +
* [[Initial Setup]]: What to do when the new site is turned on for the first time
 +
* [[The Administration Console:First Look]]: Tour of the administration console for managing the site
 +
* [[Settings]]: Your first task on your new site is to specify the initial settings, select which features and functions will be available and configure how those features and functions will operate.
 +
* [[Menus]]: Use Menus to control content in the web site's Cnav. Understand how menus work before building your first templates.
 +
* [[Pages]]: Build content pages for your web site. Understand how pages work before building your first templates.
 +
* [[Page Templates]]: Learn how to qualify and build templates that will govern how content managers control page content and how that content will be presented.
 +
* [[Pages:Custom Forms]]: Setup custom forms for web sites for newsletter registration, information collection, contact and more.
 +
* [[Data Integration]]: Import data from legacy systems. Set up regular data transfers between Point-Of-Sale systems and the web site.
 +
* [[Page_Templates:Functions]]: A reference guide to all functions and calls at your disposal when creating a template
 +
* [[CSR: Support]]: Continuing client support
 +
* [[Launch Punch List]] : Checklist for launching a new site
 +
* [[Google Analytics Setup]] : Details on setting up a GA account to support a Whirlwind eCommerce site
 +
 
 +
==Programmers==
 +
* [[Attn: Engine Programmers]]: Custom programming your version of our engine? Here's some tips that will help make your work easier and prepare your modifications for others who will be programming your version of the engine.

Latest revision as of 16:52, 1 December 2010

Welcome

Content Managers

  • Pages: Create pages for products, categories, information or anything. Manage the content of ALL pages including the checkout process, account management and more. Have pages double as RSS feeds so you can manage content in one place that is displayed as a web page to web site visitors and as an RSS feed to feed subscribers.
  • Image Library: Manage all your site images via a simple, photo album style interface. Easily place images into content, upload new images or even crop/resize images through the interface.
  • File Library: Manage all your downloadable files via a simple, file manager style interface. Easily link pdfs, spreadsheets, documents, zip files to you page content.
  • Menus: Control all the menu bar links in your site's C-nav (top tabs, left categories, bottom links, etc) via one centralized location.
  • Custom Search Groups: Manage Keyword drop downs that jump to specific page(s)
  • Banners: Create and manage banner ads, campaigns and zones for campaign/banner placement.


Marketing

  • URL Map: Create custom, easy-to-remember alias URLs (links) for promotional materials.
  • Landing Pages: Provide users with targeted content.
  • Pages:Custom Forms: Create custom forms that collect any information you wish. Use custom forms to provide a means for newsletter registration, catalog ordering, contact, help requests, or anything else you can think of. View and manage all submissions made through these forms in one centralized location.
  • Campaigns: Create, manage and track email campaigns.
  • Banners: Create and manage banner ads, campaigns and zones for campaign/banner placement.
  • Discounts: Manage coupons and automatic promotional discounts.

Moderators

  • Users : Control user rights, permissions and access
  • Form Submissions: Lookup and edit any, all form submitted information.
  • Sessions: View who is logging into the website and when
  • Forums: Approve pending forum/comment posts. Lookup, edit, delete all forum/comment posts.
  • Campaign Subscribers: Lookup, edit campaign subscribers.
  • IP Blocks: Restrict visitors from accessing and using site tools (forms, comments, ordering, etc). View list of those blocked and add/remove blocks.

Web Masters / Site Administrators

  • Settings : Turn on, off and configure the features and functions that will be available on your web site.
  • Groups: Create user groups that can be used to manage administration or content access
  • Users: Manage system user information - control user access, privileges and rights.
  • Pages: Look up and manage content for any page on the web site.
  • URL Map: Transitioning from an existing website? Keeping old links intact so you don't lose search engine rankings. Create custom, SEO-friendly URLs to ANY page on your web site that appeal to search engines and are easy to remember for site visitors.
  • Client New Site Testing Protocol: A checklist to help new site owners pinpoint changes they want on their web site before launch.

Store Managers

  • Pages: Manage categories, product lines, product pages, checkout process pages - or any other page content on the site.
  • Products: Add, edit delete products. Control product behavior and pricing. Link products to pages.
  • Product Price Matrices: Manage product price matrices (volume discounting).
  • Product Option Groups: Manage product groups of selectable options. Color, size, or any other option you want to make available on certain products.
  • Shipping: Control shipping methods and pricing
  • Tax Management: Set tax rules for purchases
  • Discounts: Manage coupons and automatic promotional discounts
  • Gift Cards: Add, edit and add transactions to gift cards.
  • Orders: Lookup and edit orders (both completed, and shopping carts in progress)
  • Cart Report: See return on investment for advertisements, campaigns. Find bottlenecks in the purchase process.

Integrators

  • Attn: Template Integrators: New to template integration? Here is some protocol to follow to make your job easier and keep your clients satisfied.
  • Installation: Software setup and configuration to prepare a server to use the Whirlwind eCommerce Engine.
  • Initial Setup: What to do when the new site is turned on for the first time
  • The Administration Console:First Look: Tour of the administration console for managing the site
  • Settings: Your first task on your new site is to specify the initial settings, select which features and functions will be available and configure how those features and functions will operate.
  • Menus: Use Menus to control content in the web site's Cnav. Understand how menus work before building your first templates.
  • Pages: Build content pages for your web site. Understand how pages work before building your first templates.
  • Page Templates: Learn how to qualify and build templates that will govern how content managers control page content and how that content will be presented.
  • Pages:Custom Forms: Setup custom forms for web sites for newsletter registration, information collection, contact and more.
  • Data Integration: Import data from legacy systems. Set up regular data transfers between Point-Of-Sale systems and the web site.
  • Page_Templates:Functions: A reference guide to all functions and calls at your disposal when creating a template
  • CSR: Support: Continuing client support
  • Launch Punch List : Checklist for launching a new site
  • Google Analytics Setup : Details on setting up a GA account to support a Whirlwind eCommerce site

Programmers

  • Attn: Engine Programmers: Custom programming your version of our engine? Here's some tips that will help make your work easier and prepare your modifications for others who will be programming your version of the engine.