Client New Site Testing Protocol
From Whirlwind eCommerce Wiki
Revision as of 14:36, 16 March 2009 by 71.163.185.8 (Talk)
While testing each of the following, verify each process works as you wish and the content produced during each stage in each process is acceptable.
Contents
- Click every link in the top, left and bottom cnav menus. Verify they all go where you wish.
Banner Ads
- Verify all banner ads are displaying the correct banners and behaving correctly (rotating timing, etc).
- In Home page / categories: Click the various links on the children (image, product name, featured category, etc) and verify each link goes where you wish. Do this for at least 5 of the categories, at least 2 children in each category. If you have categories that behave differently, be sure to test each potential behavior.
- In Product Lines: use the sorting and paging tools (if applicable), verify they work as you wish. Click the various links on the children (image, name) verify they go where you wish. Do this for at least 5 product lines, 2 children for each product line. If you have product lines that behave differently, be sure to test each potential behavior.
Searching
- Perform keyword searches. Verify results are coming up as expected. Do this for varying types of target objects (products, categories, information pages, etc). Do this for as many target items as it takes for you to feel confident that keyword searches are working to your satisfaction. If you have keyword search reports from previous sites, use these for your tests.
Purchase Process
Account Management
- Create an account at least once for each scenario you have to create accounts (from links in cnav, from login pages, from the checkout process, etc). Attempt to create accounts while filling and not filling in required fields, verify error messages display to your satisfaction. Verify the account is created and the process continues as you wish (if creating account during checkout process, do you land back in the checkout process after complete? etc.).
- Edit your account login information
- Look up and view previous orders
- Log in to your account at least once for each available log in scenario (from links in cnav, from checkout process, etc). Try logging in with invalid information to test the failure processes and failure content produced. Verify processes continues for each scenario as you wish.
- Retrieve a lost password. Verify the process and content throughout the process is acceptable.
