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== Whirlwind eCommerce Engine ==
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== Welcome ==
{{Page Template Managers Shortcuts}}
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Welcome to the Whirlwind eCommerce Engine Wiki.
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* [[The Administration Console:First Look]] - Get an overview of what you can do with your Whirlwind Web Site
 +
* Give us feedback via [[Wiki Suggestions]] and [[Upgrade Requests / Bugs]]
  
* [[Installation]]
+
==Content Managers==
* [[Initial Setup]]
+
* [[Pages]]: Create pages for products, categories, information or anything. Manage the content of ALL pages including the checkout process, account management and more. Have pages double as RSS feeds so you can manage content in one place that is displayed as a web page to web site visitors and as an RSS feed to feed subscribers.
<!--* [[Tour]]-->
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* [[Image Library]]: Manage all your site images via a simple, photo album style interface. Easily place images into content, upload new images or even crop/resize images through the interface.
* [[Getting Started]] : Overview of The System
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* [[File Library]]: Manage all your downloadable files via a simple, file manager style interface. Easily link pdfs, spreadsheets, documents, zip files to you page content.
* [[Configuration]] : Integrator's Guide to Operations and Template Development
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* [[Menus]]: Control all the menu bar links in your site's C-nav (top tabs, left categories, bottom links, etc) via one centralized location.
* [[Content Management]] : Site Manager's Guide to Using The System
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* [[Custom Search Groups]]: Manage Keyword drop downs that jump to specific page(s)
** [[Pages]]: Page Content Management
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* [[Banners]]: Create and manage banner ads, campaigns and zones for campaign/banner placement.
** [[Image Library]]: Image Management Library
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** [[File Library]]: File Management Library
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** [[Content Libraries]]: Reusable, Selectable Content and Image Lists
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==Marketing==
** [[URL Map]]: Keeping old links intact and Alias URLs
+
* [[URL Map]]: Create custom, easy-to-remember alias URLs (links) for promotional materials.
** [[Menus]]: Persistent menu bar links
+
* [[Landing Pages]]: Provide users with targeted content.
** [[Landing Pages]]: Specialized home pages targeted to specific users
+
* [[Pages:Custom Forms]]: Create custom forms that collect any information you wish. Use custom forms to provide a means for newsletter registration, catalog ordering, contact, help requests, or anything else you can think of. View and manage all submissions made through these forms in one centralized location.
** [[Form Submissions]]: Lookup any, all custom forms submissions
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* [[Campaigns]]: Create, manage and track email campaigns.
** [[Documents]]: Secure files for specific user access
+
* [[Banners]]: Create and manage banner ads, campaigns and zones for campaign/banner placement.
** [[Pending Approval]]: View, edit and post page content changing pending approval
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* [[Discounts]]: Manage coupons and automatic promotional discounts.
** [[Custom Search Groups]]: Manage Keyword drop downs that jump to specific page(s)
+
 
** [[Users]]: Lookup, add and edit users and user group membership.
+
==Moderators==
** [[Sessions]]: View who is logging into the website and when
+
* [[Users]] : Control user rights, permissions and access
** [[Groups]]: Create user groups that can be used to manage administration or content access
+
* [[Form Submissions]]: Lookup and edit any, all form submitted information.
** [[Forums]]: Approve pending forum/comment posts. Lookup, edit, delete all forum/comment posts.
+
* [[Sessions]]: View who is logging into the website and when
** [[Campaigns]]: Create, manage and track email campaigns.
+
* [[Forums]]: Approve pending forum/comment posts. Lookup, edit, delete all forum/comment posts.
** [[Campaign Subscribers]]: Lookup, edit campaign subscribers.
+
* [[Campaign Subscribers]]: Lookup, edit campaign subscribers.
** [[Banners]]: Create and manage banner ads, campaigns and zones for campaign/banner placement.
+
* [[IP Blocks]]: Restrict visitors from accessing and using site tools (forms, comments, ordering, etc). View list of those blocked and add/remove blocks.
** [[Products]]: Add, edit delete products. Link products to pages.
+
 
** [[Product Price Matrices]]: Manage price matrices (volume discounting) that are available to all products.
+
==Web Masters / Site Administrators==
** [[Product Option Groups]]: Manage groups of selectable options that are available to all products.
+
* [[Settings]] : Turn on, off and configure the features and functions that will be available on your web site.
** [[Shipping]]: Control shipping options available and pricing
+
* [[Groups]]: Create user groups that can be used to manage administration or content access
** [[Tax Management]]: Set tax rules for purchases
+
* [[Users]]: Manage system user information - control user access, privileges and rights.
** [[Discounts]]: Manage coupons and automatic promotional discounts
+
* [[Pages]]: Look up and manage content for any page on the web site.
** [[Orders]]: Lookup and edit orders (both completed, and shopping carts in progress)
+
* [[URL Map]]: Transitioning from an existing website? Keeping old links intact so you don't lose search engine rankings. Create custom, SEO-friendly URLs to ANY page on your web site that appeal to search engines and are easy to remember for site visitors.
** [[Cart Report]]: See return on investment for advertisements, campaigns. Find bottlenecks in the purchase process.
+
* [[Client New Site Testing Protocol]]: A checklist to help new site owners pinpoint changes they want on their web site before launch.
** [[Page Templates]]: Create page templates that govern how pages are managed and viewed
+
 
** [[Settings]]: Setup the site, activate site functions, manage site wide attributes
+
==Store Managers==
** [[IP Blocks]]: View list of computers blocked from form submissions. Add/remove blocks.
+
* [[Pages]]: Manage categories, product lines, product pages, checkout process pages - or any other page content on the site.
*[[Wiki Suggestions]]
+
* [[Products]]: Add, edit delete products. Control product behavior and pricing. Link products to pages.
*[[Upgrade Requests / Bugs]]
+
* [[Product Price Matrices]]: Manage product price matrices (volume discounting).
*[[Attn: Engine Programmers]]
+
* [[Product Option Groups]]: Manage product groups of selectable options. Color, size, or any other option you want to make available on certain products.
*[[Attn: Template Integrators]]
+
* [[Shipping]]: Control shipping methods and pricing
 +
* [[Tax Management]]: Set tax rules for purchases
 +
* [[Discounts]]: Manage coupons and automatic promotional discounts
 +
* [[Gift Cards]]: Add, edit and add transactions to gift cards.
 +
* [[Orders]]: Lookup and edit orders (both completed, and shopping carts in progress)
 +
* [[Cart Report]]: See return on investment for advertisements, campaigns. Find bottlenecks in the purchase process.
 +
 
 +
==Integrators==
 +
* [[Attn: Template Integrators]]: New to template integration? Here is some protocol to follow to make your job easier and keep your clients satisfied.
 +
* [[Installation]]: Software setup and configuration to prepare a server to use the Whirlwind eCommerce Engine.
 +
* [[Initial Setup]]: What to do when the new site is turned on for the first time
 +
* [[The Administration Console:First Look]]: Tour of the administration console for managing the site
 +
* [[Settings]]: Your first task on your new site is to specify the initial settings, select which features and functions will be available and configure how those features and functions will operate.
 +
* [[Menus]]: Use Menus to control content in the web site's Cnav. Understand how menus work before building your first templates.
 +
* [[Pages]]: Build content pages for your web site. Understand how pages work before building your first templates.
 +
* [[Page Templates]]: Learn how to qualify and build templates that will govern how content managers control page content and how that content will be presented.
 +
* [[Pages:Custom Forms]]: Setup custom forms for web sites for newsletter registration, information collection, contact and more.
 +
* [[Data Integration]]: Import data from legacy systems. Set up regular data transfers between Point-Of-Sale systems and the web site.
 +
* [[Page_Templates:Functions]]: A reference guide to all functions and calls at your disposal when creating a template
 +
* [[CSR: Support]]: Continuing client support
 +
* [[Launch Punch List]] : Checklist for launching a new site
 +
* [[Google Analytics Setup]] : Details on setting up a GA account to support a Whirlwind eCommerce site
 +
 
 +
==Programmers==
 +
* [[Attn: Engine Programmers]]: Custom programming your version of our engine? Here's some tips that will help make your work easier and prepare your modifications for others who will be programming your version of the engine.

Latest revision as of 16:52, 1 December 2010

Welcome

Content Managers

  • Pages: Create pages for products, categories, information or anything. Manage the content of ALL pages including the checkout process, account management and more. Have pages double as RSS feeds so you can manage content in one place that is displayed as a web page to web site visitors and as an RSS feed to feed subscribers.
  • Image Library: Manage all your site images via a simple, photo album style interface. Easily place images into content, upload new images or even crop/resize images through the interface.
  • File Library: Manage all your downloadable files via a simple, file manager style interface. Easily link pdfs, spreadsheets, documents, zip files to you page content.
  • Menus: Control all the menu bar links in your site's C-nav (top tabs, left categories, bottom links, etc) via one centralized location.
  • Custom Search Groups: Manage Keyword drop downs that jump to specific page(s)
  • Banners: Create and manage banner ads, campaigns and zones for campaign/banner placement.


Marketing

  • URL Map: Create custom, easy-to-remember alias URLs (links) for promotional materials.
  • Landing Pages: Provide users with targeted content.
  • Pages:Custom Forms: Create custom forms that collect any information you wish. Use custom forms to provide a means for newsletter registration, catalog ordering, contact, help requests, or anything else you can think of. View and manage all submissions made through these forms in one centralized location.
  • Campaigns: Create, manage and track email campaigns.
  • Banners: Create and manage banner ads, campaigns and zones for campaign/banner placement.
  • Discounts: Manage coupons and automatic promotional discounts.

Moderators

  • Users : Control user rights, permissions and access
  • Form Submissions: Lookup and edit any, all form submitted information.
  • Sessions: View who is logging into the website and when
  • Forums: Approve pending forum/comment posts. Lookup, edit, delete all forum/comment posts.
  • Campaign Subscribers: Lookup, edit campaign subscribers.
  • IP Blocks: Restrict visitors from accessing and using site tools (forms, comments, ordering, etc). View list of those blocked and add/remove blocks.

Web Masters / Site Administrators

  • Settings : Turn on, off and configure the features and functions that will be available on your web site.
  • Groups: Create user groups that can be used to manage administration or content access
  • Users: Manage system user information - control user access, privileges and rights.
  • Pages: Look up and manage content for any page on the web site.
  • URL Map: Transitioning from an existing website? Keeping old links intact so you don't lose search engine rankings. Create custom, SEO-friendly URLs to ANY page on your web site that appeal to search engines and are easy to remember for site visitors.
  • Client New Site Testing Protocol: A checklist to help new site owners pinpoint changes they want on their web site before launch.

Store Managers

  • Pages: Manage categories, product lines, product pages, checkout process pages - or any other page content on the site.
  • Products: Add, edit delete products. Control product behavior and pricing. Link products to pages.
  • Product Price Matrices: Manage product price matrices (volume discounting).
  • Product Option Groups: Manage product groups of selectable options. Color, size, or any other option you want to make available on certain products.
  • Shipping: Control shipping methods and pricing
  • Tax Management: Set tax rules for purchases
  • Discounts: Manage coupons and automatic promotional discounts
  • Gift Cards: Add, edit and add transactions to gift cards.
  • Orders: Lookup and edit orders (both completed, and shopping carts in progress)
  • Cart Report: See return on investment for advertisements, campaigns. Find bottlenecks in the purchase process.

Integrators

  • Attn: Template Integrators: New to template integration? Here is some protocol to follow to make your job easier and keep your clients satisfied.
  • Installation: Software setup and configuration to prepare a server to use the Whirlwind eCommerce Engine.
  • Initial Setup: What to do when the new site is turned on for the first time
  • The Administration Console:First Look: Tour of the administration console for managing the site
  • Settings: Your first task on your new site is to specify the initial settings, select which features and functions will be available and configure how those features and functions will operate.
  • Menus: Use Menus to control content in the web site's Cnav. Understand how menus work before building your first templates.
  • Pages: Build content pages for your web site. Understand how pages work before building your first templates.
  • Page Templates: Learn how to qualify and build templates that will govern how content managers control page content and how that content will be presented.
  • Pages:Custom Forms: Setup custom forms for web sites for newsletter registration, information collection, contact and more.
  • Data Integration: Import data from legacy systems. Set up regular data transfers between Point-Of-Sale systems and the web site.
  • Page_Templates:Functions: A reference guide to all functions and calls at your disposal when creating a template
  • CSR: Support: Continuing client support
  • Launch Punch List : Checklist for launching a new site
  • Google Analytics Setup : Details on setting up a GA account to support a Whirlwind eCommerce site

Programmers

  • Attn: Engine Programmers: Custom programming your version of our engine? Here's some tips that will help make your work easier and prepare your modifications for others who will be programming your version of the engine.